Term and Conditions

1. Introduction

Welcome to FB Workwear. This website (fbworkwear.com.au) is owned and operated by Ideal Workwear Pty Ltd, trading as FB Workwear.

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing our website or placing an order, you agree to these Terms & Conditions.

2. Business Information

Business Name: FB Workwear

Operated By: Ideal Workwear Pty Ltd

ABN: 77 658 346 706

Address: 4/712 Ranford Road, Southern River WA 6110, Australia

Email: Info@fbworkwear.com.au

Phone: 0403 774 791

3. Our Customers

FB Workwear supplies workwear, uniforms, safety footwear, and PPE to both businesses (B2B) and individual customers (B2C) across Australia.

We proudly supply leading Australian brands including:

We service a wide range of industries including construction, trades, manufacturing, warehousing, healthcare, hospitality, corporate offices, education, and government organisations.

4. Pricing & GST

All prices displayed on our website are in Australian Dollars (AUD) and include GST where applicable.

Prices, promotions, and product availability may change without notice.

5. Orders

Submitting an order does not guarantee acceptance of that order.

We reserve the right to refuse, cancel, or limit any order at our discretion, including where products are unavailable, pricing errors occur, or additional verification is required.

6. Payment Methods

Payments are processed securely through Shopify and its approved payment providers.

We accept payment methods displayed at checkout, including major credit cards, debit cards, PayPal, and other available payment options.

Charges may appear on your statement as "FB Workwear" or "Ideal Workwear Pty Ltd".

7. Shipping & Delivery

We deliver Australia-wide.

Delivery times provided are estimates only and may vary depending on location, carrier delays, or circumstances beyond our control.

For full details, please refer to our Shipping Policy.

8. Inspection of Goods

Please inspect your order upon delivery.

If any item is damaged, faulty, or incorrect, please contact us as soon as possible so we can assist you.

9. Returns & Refunds

Returns, exchanges, and refunds are subject to our Returns & Refunds Policy.

Please review our Returns & Refunds Policy before making a purchase.

10. Australian Consumer Law

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law.

Nothing in these Terms & Conditions excludes, restricts, or modifies any rights or remedies available to you under Australian Consumer Law.

11. Custom Branded Products

Products customised with embroidery, screen printing, heat transfer, or other branding services are made specifically for your order.

Unless faulty, damaged, or supplied incorrectly, custom-branded products cannot be returned, exchanged, or refunded.

Customers are responsible for approving artwork, logos, colours, sizing, and order details before production begins.

12. Clearance Items

Clearance products are final sale and cannot be returned for change of mind.

This does not affect your rights under Australian Consumer Law where an item is faulty or not as described.

13. Website Information

We make every reasonable effort to ensure product descriptions, specifications, images, pricing, and availability are accurate.

However, errors may occasionally occur. We reserve the right to correct any errors, inaccuracies, or omissions and to update information without prior notice.

Product images are for illustration purposes only. Actual colours and product details may vary slightly from those displayed.

14. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and designs, is owned by or licensed to FB Workwear and is protected by Australian copyright and intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

15. Privacy & Security

Your privacy is important to us.

Our Privacy Policy explains how we collect, use, store, and protect your personal information.

Our website uses SSL encryption and secure payment processing technology to help protect your personal and payment information.

16. Limitation of Liability

To the maximum extent permitted by law, FB Workwear is not liable for any indirect, incidental, or consequential loss arising from the use of our website or products.

Where liability cannot be excluded by law, our liability is limited to the maximum extent permitted under Australian Consumer Law.

17. Governing Law

These Terms & Conditions are governed by the laws of Western Australia and Australia.

Any disputes arising from these Terms shall be subject to the jurisdiction of the courts of Western Australia.

18. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

FB Workwear